Shipment and delivery
How much is shipping?
We have over 10,000 different items with Free Delivery. Other items start at only $5.00, while bulky items, like furniture, cost is depending on your state. Delivery prices will show on checkout
Do you ship to international address?
Currently we only ship within Australia.
How do I track my order?
All items have a tracking number. If you add your mobile number during ordering you will receive tracking updates and day of delivery.
How are the items delivered?
The item is shipped via Australia Post, Fastway or Allied Express, according to the size and weight of the item. A tracking number will also be sent to you after dispatch.
How can I cancel my order?
Please note that we can only cancel your order if the item has not been dispatched from our warehouse. As we operate a fast and automated dispatching system, but need time to respond to your message, we can only do our best to help.The responsibility is on the customer when selecting items.
How long does it takes to ship?
The estimated delivery time frames are:
For customers in VIC, approximately 3 - 5 working days;
For customers in NSW, SA, ACT, approximately 4 - 8 working days;
For customers in QLD, NT,WA and TAS, approximately 7 - 10 working days.
We are unable to guarantee a delivery on any specific dates or times
When will the item be dispatched?
Most items will be dispatched within 1-2 days.
Where can I find the delivery information?
Tracking information will be emailed to you.
Please make sure your delivery address is correct. Once your order has been sent we are unable to change the delivery address. It will be your responsability to contact the courier of the error plus any costs for your item to be redirected. (if possible).